All Ekon-O-Pac Products Proudly Made in the USA!!

FAQ

Frequently Asked Questions

Ordering & Shipping

Do you have a minimum order quantity?

Nope. Order exactly what you need — one case or one pallet. Our most popular cold bags ship in cases of 5,000.

How fast do you ship?

Most items ship within 7 business days. If you're on a deadline, reach out and we’ll make it happen.

Can I place a purchase order instead of paying online?

Yes. We offer trade accounts with volume discounts and PO terms. Request a trade account to get started.

Bag Types & Usage

What’s the difference between hot and mid-temp bags?

Hot bags are safe for ovens up to 450°F. Mid-temp bags are used for warm-holding — like wrapping hot food on a steam line. Not sure which you need? We’ll help.

How are bags packaged?

Most bags come on metal wickets in packs of 250 (3,000–5,000 per case). Some specialty bags come loose in smaller counts. See each product for exact specs.

Do your bags meet USDA food safety guidelines?

Yes. All bags are FDA- and USDA-compliant, BPA-free, and safe for institutional food service.

Can I prepackage meals ahead of time?

Absolutely. Our cold and mid-temp bags are ideal for prepping meals up to several days in advance. Just seal, refrigerate, and serve when ready.

Tape & Sealing

How much tape do I need per case of bags?

For cold bags, order 2 rolls of tape per case. For hot bags, we recommend 3 rolls per case. Our color-coded tape is standard width and works with all Ekon-O-Pac sealers.

Is your tape proprietary?

Nope. That’s one of the reasons people switch to us. Our tape is standard, color-coded, and compatible with most institutional tape sealers.

How do I seal the bags?

Our EPAC+ and EPAC Deluxe sealers use tape and trimmer arms to quickly seal the tops of cold and hot bags. Watch the demo video.

Equipment & Support

Do I need electricity to run your sealers?

No. All Ekon-O-Pac sealers are manual — no outlets, no training, no problem.

What’s the difference between the EPAC+, Deluxe, and Economy sealers?

The EPAC+ is our fastest, most durable model — perfect for high-volume sites. The Deluxe includes a built-in trimmer. The Economy is great for light use or backup stations. Compare all models here.

Can I get replacement parts for my sealer?

Yes — and if you're buying your bags from us, maintenance parts are free for life. Just submit a quick request.

Do you offer training or support?

Yes — and it’s fast. We offer demos, training calls, and printed guides. Reach out to schedule one.